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Exchange not updating busy

Communicator will pull 8.5 hours of user calendar information from Exchange by using one of the following: The settings used to modify the pull interval depend on your environment and are shown in Table 2.

" However, we can see the Free/Busy information for other users if we use Outlook Web Access (OWA).

Does anyone have any ideas how to resolve this problem or translate the above into ENGLISH !?

If you have Outlook 2007 and Exchange 2007, configure the Web Service Poll Interval group policy settings.

After you set Communicator to update every 15 minutes, if the user’s presence still isn’t correct, what is the next step?

But if it’s not working, it could mean that there’s a conflict with the Exchange free/busy information.

This article gives you some troubleshooting tips for resolving issues between Communicator and Exchange free/busy information.

This setting might be set by a group policy to a different time interval.

For user-level or administrator-level information about Outlook free/busy update intervals, see the following: After you verify that the free/busy information is publishing to the Exchange server, check the Exchange server information from another client.

This means that if you manually change your status Communicator thinks you are in charge and will no longer automatically change your presence status. Resetting Communicator status If you have done all these things and the user’s presence still isn’t correct, it’s time to check your free/busy information between Outlook and the Exchange server.

First, you will want to verify your Outlook settings to make sure they have not changed.

Before we begin troubleshooting, it is important to understand how Communicator pulls the free/busy information from Exchange.